Category Archives: Control

7 Ways to Respond to a Negative Online Comment

7 Ways to Respond to a Negative Online Comment You work hard serving and acquiring customers. Then one day, someone posts a negative comment about your business at Amazon, Yelp, or Consumer Reports. How will you respond? The growth of online communication challenges how we deal with customer complaints. Ten years ago, it could be…
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How to Manage Your Lawyer

How to Manage Your Lawyer Eventually we all need legal advice in business with key legal areas. When your first form or acquire your business, you should have counsel review all documents to represent your best interests. When key contracts arise with customers, suppliers, employees, investors or new partners, you need legal counsel. Basically, any…
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How to Make Tax Time Easier Next Year

How to Make Tax Time Easier Next Year Isn't tax time the most wonderful time of the year? Yeah, right. During tax season, I know some small business owners who amaze me with their ability to procrastinate. They cram weeks of tax preparation work into days. Tax time reminds me of college, when some people…
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5 Disasters for Your Small Business to Avoid

5 Disasters for Your Small Business to Avoid Whether you’re operating a start-up or an established business, the small-business world can quickly become a minefield. Briefly, let’s review the more common types of business disasters faced by entrepreneurs and small business owners today. Neglecting your marketing and letting your new-customer pipeline run dry If you…
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Thinking about Hiring a Salesperson? – 4 Things to Consider

Thinking about Hiring a Salesperson ? - 4 Things to Consider Deciding to hire your next salesperson is an important decision, whether it’s your first freshly minted new hire or simply your latest addition to a team. Why? A salesperson is the first impression your company makes on the outside world. A salesperson can help…
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Tips for Working with Angry Business Partners

Tips for Working with Angry Business Partners Did you ever have to work with a person that you were mad at? Years ago, I heard men threaten to take their problem outside at work, and on occasion I've heard women literally scream at each other in the office. But that was a long time ago.…
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Should I Hire An Assistant?

Should I Hire An Assistant? Do you ever get through your day and think, “I could have gotten so much more done today if I had an assistant? I feel so unproductive.” How about when you look at your to-do list and feel like you could definitely leverage your time better? How can you tell…
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Time Management for Business Owners

Time Management for Business Owners Did you ever finish your workday and wonder, “What happened to my time? Where did it go?” One of the hardest parts about being a small business owner is to manage you. We often ignore managing ourselves. Let’s face it; one of the reasons many of us own small businesses…
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Planning Ideas for Next Year

Planning Ideas for Next Year Ah, fall… my favorite time of year on the east coast—crisp fall mornings followed by gentle afternoon sunshine. For me, these weather changes provide a sign that a new business year looms around the corner. And it’s also time to do some high-level business planning, or at least to start…
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