Tag Archives: Online

7 Ways to Respond to a Negative Online Comment

7 Ways to Respond to a Negative Online Comment You work hard serving and acquiring customers. Then one day, someone posts a negative comment about your business at Amazon, Yelp, or Consumer Reports. How will you respond? The growth of online communication challenges how we deal with customer complaints. Ten years ago, it could be…
Read more

The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It

   John - "A revolutionary book about working on your business rather than in your business; approached business models as franchises. Encompasses core elements of successful business models and systems."   In this first new and totally revised edition of the 150,000-copy underground bestseller, The E-Myth, Michael Gerber dispels the myths surrounding starting your own…
Read more

Innovation and Entrepreneurship

John- "This work explains and analyzes the challenges and opportunities of America's new entrepreneurial economy."   Peter Drucker's classic book on innovation and entrepreneurship     This is the first book to present innovation and entrepreneurship as a purposeful and systematic discipline that explains and analyzes the challenges and opportunities of America's new entrepreneurial economy.…
Read more